Shipping
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We ship across the UK and selected international destinations.
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Orders are processed Monday to Friday (excluding public holidays).
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In-stock items are typically dispatched within 5 working days.
- Items available upon demand are typically dispatched within 5-6 weeks, though timing can fluctuate based on factors such as National or International holidays, raw material availability etc.
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Special-order or supplier-direct items may require additional lead time, which will be communicated where applicable.
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Delivery times vary by destination.
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Tracking information will be provided once your order has been dispatched.
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Shipping charges are calculated at checkout based on the delivery location and order size.
Returns
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You may return most unused and unopened items within 14 days of delivery.
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Returned items must be in their original packaging and in resalable condition.
- Items made upon demand cannot be refunded, unless special circumstances are in effect.
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Please contact our customer service team before returning any item to obtain return instructions.
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Customers are responsible for return shipping costs unless the item is faulty, damaged, or supplied incorrectly.
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Refunds are processed after the returned item has been received and inspected.
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Special-order, custom-made, or vehicle-specific items may be non-returnable unless faulty or incorrectly supplied.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please notify us within 48 hours of delivery. We will arrange a replacement, exchange, or refund as appropriate.
For assistance with shipping or returns, please contact our customer support team with your order number and details of your enquiry.